Privacy Policy

Effective Date: September 2026

Overview

JAH Fine Woodworking respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information provided through our website, direct communications, and SMS/text messaging services.

Information We Collect

We may collect information you voluntarily provide, including your name, email address, mobile phone number, project information, appointment or scheduling information, and the content of messages you send to us. We may also collect basic website and message-delivery information necessary to operate and improve our services.

How We Use Your Information

We use information to respond to inquiries, discuss potential projects, schedule consultations and appointments, communicate about design selections and custom orders, provide project updates, coordinate pickup or delivery, provide customer support, and operate and improve our website and communications.

SMS / Text Messaging Privacy

JAH Fine Woodworking may collect mobile phone numbers from customers and prospective customers who voluntarily provide their number for direct business communications, including inquiries, consultations, appointments, design selections, custom orders, scheduling, project updates, pickup, delivery, and customer support. (See SMS Terms of Services)

Mobile Information and Opt-In Data

Mobile information will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be shared with third parties for their own marketing purposes. Information may be shared only with service providers as necessary to deliver messaging services or as required by law.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS Choices

Message frequency varies. Message and data rates may apply. You may reply STOP at any time to discontinue SMS messages. Reply HELP for assistance. Consent to receive text messages is not a condition of purchase.

Service Providers

We may use trusted service providers that help us operate our website, communications, scheduling, analytics, or SMS services. These providers may access information only as necessary to perform services for JAH Fine Woodworking and are not authorized to use SMS opt-in data for their own marketing.

Data Security and Retention

We use reasonable administrative, technical, and organizational measures to protect personal information. Information is retained only as long as reasonably necessary for the purposes described in this policy, to provide services, or to meet legal and business requirements.

Your Choices

You may contact us to request access to, correction of, or deletion of personal information where applicable. You may opt out of SMS messages at any time by replying STOP.

SMS Terms of Service

Our SMS Terms of Service provide additional information about the JAH Fine Woodworking text messaging program, including program description, message frequency, rates, opt-out instructions, and support.